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Verified Reviewer
New Reviewer

Very poor customer service

I should get refund within 30 days but its now eighty days havent got refund . Very hard to find a contact centre

User's recommendation: Not at all.

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ID
#3822208 Review #3822208 is a subjective opinion of poster.
Loss
$256
Preferred solution
Full refund
New Reviewer

Cancellation

COULDN'T GET A RESPONSE ABOUT A CLAIM FOR 2 A.F L tickets WHICH I didn't use because of ill health even though I paid a fee at the time of purchase NOT happy about the fact I couldn't get a refund
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ID
#3835389 Review #3835389 is a subjective opinion of poster.
Loss
$25
Preferred solution
Full refund
New Reviewer

No one got back to me about a refund that I didn’t get back

Ticketek - No one got back to me about a refund that I didn’t get back
I am waiting for a refund for the Disney on ice that didnt go ahead due to Covid I purchased 4 tickets and have emailed and called to get a refund still no one has contacted me.

User's recommendation: Don’t rely on getting your refund.

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ID
#3833486 Review #3833486 is a subjective opinion of poster.
Location
Grovedale, Victoria
Loss
$140
Preferred solution
Full refund
New Reviewer

Cancellation

I brought 2 a f l tickets and I was unable to go to the game I tried to get a refund seeing I paid a fee for cancellation but it wouldn't accept my request for the two a.f l tickets to be refunded

User's recommendation: Wouldn't recommend.

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ID
#3827402 Review #3827402 is a subjective opinion of poster.
Location
Melbourne, Victoria
New Reviewer

Didn’t receive enough tickets

Bought 4 tickets back in March 2021 for kids, show postponed, I received 1 ticket, I have sent bank statements, proof of only one ticket etc, no response, concert is 3 weeks ffs
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ID
#3821819 Review #3821819 is a subjective opinion of poster.
Location
Melbourne, Victoria
Preferred solution
Deliver product or service ordered
New Reviewer

Unresolved refund

Email from TEKETEK stating my refund would take 5business days - has not been refunded - that email was on the 16th of July. No one will respond to my emails when I try to follow this up
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ID
#3818580 Review #3818580 is a subjective opinion of poster.
Location
Sydney, New South Wales
Preferred solution
Full refund
New Reviewer

Refunds

I have been waiting over 10 days for my refused I am wondering why it's not in there or a update on when it's coming
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ID
#3818165 Review #3818165 is a subjective opinion of poster.
Location
Sydney, New South Wales
New Reviewer

Wrong raiders game

My brother bought tickets for Canberra raiders game at GIO on the 14/8/2022 he brought them through Afterpay but he made a mistake he wanted the nrl game in Canberra with Canberra and manly game so we were wondering if you are able to and stop the payments through Afterpay Thanking you Sharon Hearne
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ID
#3815396 Review #3815396 is a subjective opinion of poster.
Location
Sydney, New South Wales
Pros
  • Non
Cons
  • Helpful
Preferred solution
Full refund
New Reviewer

Missed event ID 1753****

Event. Missed due to Covid issues. Please refund or refund issue another suitable show. Contact Rayella Haines
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ID
#3764599 Review #3764599 is a subjective opinion of poster.
Location
Central Coast, New South Wales
Loss
$128
Preferred solution
Full refund
New Reviewer

So hard to talk to someone

Companion card for got to use it with gang of youth Brisbane can I use it now I have paid for 2 order number is 2022****,30240
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ID
#3761836 Review #3761836 is a subjective opinion of poster.
Location
Brisbane, Queensland
New Reviewer

We don't know when we are going to kiss we bought tickets along time ago

We have not received any word on our kiss tickets the email is under is letchford67@***.com Nicholas Letchford bought them
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ID
#3749457 Review #3749457 is a subjective opinion of poster.
Location
Melbourne, Victoria
Preferred solution
Where are our kiss tickets

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