Unclaimed
Ticketek Reviews
549
CLAIMED LOSSES
11
TOTAL REVIEWS
1.1K
PAGE VIEWS
Ticketek Reviews
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Verified Reviewer New ReviewerVery poor customer service
I should get refund within 30 days but its now eighty days havent got refund . Very hard to find a contact centre
User's recommendation: Not at all.
ID
Loss
$256
Preferred solution
Full refund
New Reviewer
Cancellation
COULDN'T GET A RESPONSE ABOUT A CLAIM FOR 2 A.F L tickets WHICH I didn't use because of ill health even though I paid a fee at the time of purchase NOT happy about the fact I couldn't get a refund
ID
Loss
$25
Preferred solution
Full refund
New Reviewer
No one got back to me about a refund that I didn’t get back
I am waiting for a refund for the Disney on ice that didnt go ahead due to Covid I purchased 4 tickets and have emailed and called to get a refund still no one has contacted me.
User's recommendation: Don’t rely on getting your refund.
ID
Location
Grovedale, Victoria
Loss
$140
Preferred solution
Full refund
New Reviewer
Cancellation
I brought 2 a f l tickets and I was unable to go to the game I tried to get a refund seeing I paid a fee for cancellation but it wouldn't accept my request for the two a.f l tickets to be refunded
User's recommendation: Wouldn't recommend.
ID
Location
Melbourne, Victoria
New Reviewer
Didn’t receive enough tickets
Bought 4 tickets back in March 2021 for kids, show postponed, I received 1 ticket, I have sent bank statements, proof of only one ticket etc, no response, concert is 3 weeks ffs
ID
Location
Melbourne, Victoria
Preferred solution
Deliver product or service ordered
New Reviewer
Unresolved refund
Email from TEKETEK stating my refund would take 5business days - has not been refunded - that email was on the 16th of July. No one will respond to my emails when I try to follow this up
ID
Location
Sydney, New South Wales
Preferred solution
Full refund
New Reviewer
Refunds
I have been waiting over 10 days for my refused I am wondering why it's not in there or a update on when it's coming
ID
Location
Sydney, New South Wales
New Reviewer
Wrong raiders game
My brother bought tickets for Canberra raiders game at GIO on the 14/8/2022 he brought them through Afterpay but he made a mistake he wanted the nrl game in Canberra with Canberra and manly game so we were wondering if you are able to and stop the payments through Afterpay Thanking you Sharon Hearne
ID
Location
Sydney, New South Wales
Pros
- Non
Cons
- Helpful
Preferred solution
Full refund
New Reviewer
Missed event ID 1753****
Event. Missed due to Covid issues. Please refund or refund issue another suitable show. Contact Rayella Haines
ID
Location
Central Coast, New South Wales
Loss
$128
Preferred solution
Full refund
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New Reviewer
So hard to talk to someone
Companion card for got to use it with gang of youth Brisbane can I use it now I have paid for 2 order number is 2022****,30240
ID
Location
Brisbane, Queensland
New Reviewer
We don't know when we are going to kiss we bought tickets along time ago
We have not received any word on our kiss tickets the email is under is letchford67@***.com Nicholas Letchford bought them
ID
Location
Melbourne, Victoria
Preferred solution
Where are our kiss tickets
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